Replace & Return Policy
NO REFUND AVAILABLE FOR ANY ORDER
At Bugs and Butterfly, we take great pride in the quality of our anti-tarnish jewelry. If you are not fully satisfied with your purchase, we’re here to help.
NO REFUND AVAILABLE FOR ANY ORDER
Replacement Policy
- We offer replacements only in case of damaged, defective, or wrong products received.
- To be eligible, you must contact us within 48 hours of delivery with unboxing video and photos as proof.
- The item must be unused and in the original packaging.
Return Policy
- We currently do not offer returns or refunds for change of mind, size issues, or personal preferences.
- All purchases are final unless the product is damaged or incorrect.
How to Request a Replacement
- Email us at bugsbutterfly2@gmail.com with your order number, unboxing video, and issue description.
- Our team will review and get back within 2-3 business days.
- If approved, a replacement will be shipped at no extra cost.
Important Notes
- No exchanges on sale or discounted items.
- Products must be returned in their original condition to qualify for replacement.
Thank you for shopping with Bugs and Butterfly. We’re committed to making your jewelry experience beautiful and worry-free.